Hunter Business Law was founded with entrepreneurs at the forefront. We have garnered recognition as The Entrepreneurs Law Firm® for our work in corporate formation and contract work, securities, intellectual property, and mergers and acquisitions (M&A). With deep-rooted relationships in the entrepreneurial ecosystem, our team provides guidance to technology startups, innovative entrepreneurs, and early-stage investors.
At Hunter Business Law, we use the acronym P.E.E.R.S. to define our core values, and use these values when evaluating prospective team members.
As we grow our firm, we are looking to add a Client Concierge to our team. Although this is a part-time position that can be fulfilled as a partially remote position, there is the potential of it becoming a full-time, in-office, position. The Client Concierge will play a pivotal role by proactively developing staff capabilities with a focus on strong client relationship skills and ensuring delivery of an excellent experience on each client interaction. Additionally, as the dedicated Client Concierge, your creativity and foresight will be used to spot opportunities for improvement and further growth in nurturing and cultivating client relationships.
The candidate for this position must maintain a high level of professionalism, especially in telephone and email communications, and will be meticulous about updating the Firm’s records regarding each and every interaction. This role will involve extensive telephone interactions, problem-solving, documentation, tracking, technology mastery, and the ability to communicate effectively with clients, vendors, attorneys, and staff.
The ideal candidate will not only embody our core-values, but be a high-energy individual with a positive attitude who has great attention to detail and is incredibly organized. The ideal candidate for this position must be self-motivated, dependable, able to work independently, and an accurate multi-tasker. They must have previous experience in a customer service or client-facing role. They must be able to take accountability over their tasks, and ensure assignments are completed in a timely manner under the instructions given, prescribed routines, and office policies and procedures.
Our firm needs an enthusiastic, tactful individual who can listen to client issues and offer unique, innovative solutions to each problem. The successful candidate for this role will quickly develop a strong command of the company’s policies, operating procedures and personnel. This will be critical for offering quick and accurate assistance. The Client Concierge will report directly to the Firm Administrator and will have close working relationships with the Founding Partner and the Firm’s Business development team.
Essential Duties and Responsibilities include, but are not limited to:
Thank you for taking the time to consider Hunter Business Law to assist you with your legal needs. We appreciate you reaching out to our firm. However, due to our commitment to current client matters and to ensure we are meeting the needs of our existing client base, we are unable to onboard any new clients at this time. Again, we appreciate you reaching out, and we wish you the best of luck with your venture!